FAQ

Rates may change with the duration of stay, number of guests and season of the year.

Prices may change during special events without previous communication.

In XPT Rooms there is breakfast option (4€ per person per night)..

If after the consultation of this information you are not clear, please contact our services.

1 - How can I make a reservation?
The best way to make a reservation is through our booking form available on our website - booking. You can also speak directly with us: 933571281 (Call cost to national (PT) mobile network) | 969523545 (Call cost to national (PT) mobile network) | 234101973 (Call cost to national (PT) fixed network) | 234661152 (Call cost to national (PT) fixed network) or geral@xpt.pt

2 - How do I know that my reservation is confirmed?
You will receive a geral@xpt.pt e-mail confirming the reservation.

3 - What are the hours of operation (Check-In and Check-Out)?
The accommodation service runs all year. The Check-In takes place from 14:00h to 24:00h and Check-Out until 12:00h.

4 - How can I see the prices?
You can check prices of accommodation in our rate.

5 - As payments are made?
Payments are made in cash, by transfer or ATM. If you are staying and decides to extend your booking, payment will be made in the act.

6 - What are the conditions of the reservation?
Usually there is no need for a reservation fee. This might be necessary during special seasons. Thanks for understanding.

7 - Can I cancel / change my reservation?
Cancellations may be made up to 24 hours before the day of arrival. After that date, in case of cancellation or in case of no-show, it will be charged the amount of the first night. To modify your reservation (subject to availability) please contact by email or phone, indicating the date for which you had your reservation.

8 - After Check Out, I can store luggage?
Even after the Check Out, you can save your luggage for free up to 10 PM.

9 - What attractions are in Agueda?
You can see points of interest (tourism and catering) on ​​our website. - Attractions or in our establishment.

10 - When is it possible to see the Umbrella Sky Project?
Normally the installation of the colorful umbrellas is present in the streets in the months of July, August and September. Between +- 15 November and 8 January there are Christmas Decorations.

Online Complaint - https://www.livroreclamacoes.pt/inicio/reclamacao